● Payment. Payment of Deposit is due to begin the project outlined in your estimate. If we do our best and provide you with all the designs in the estimate, including a couple extra if you don't like any of your choices at all, Deposits are NON REFUNDABLE. This is not negotiable. IF you decide to change your company name, we are not responsible for doing a new job for you for free, this is also not negotiable. If we do not hold up our end of the agreement and do not provide you with the designs outlined in the estimate and email agreement then you are entitled to a refund. We are a VERY fair and generous and pride ourselves on going above and beyond on every project to make it work.


● Approval of Final Artwork. The Client shall proofread & approve all final type before the production of artwork. Final proof will include artwork, size, shipping address & quantity. The email verification of the Client’s Representative shall be conclusive as to the approval of all artwork, drawings & other items prior to their release for printing, fabrication, or installation. Digiart Lab does not offer proofreading, editing or copy writing. NO refunds or reprints are given after a final approved design has gone to print.


● RUSH FEES. ANY job that is pushed ahead of regularly scheduled jobs for emergency purposes will have an automatic rush fee added of Php 3,500 for all types of designs.


● Ownership. All artwork, specifications, and other visual presentation materials remain the property of the Designer to show in printed or online portfolios for the length of the lifetime of the artist. Final artwork & concepts may not be given to other artists to alter, reproduce or post online in any way without express permission of Digiart Lab.


● Liability of Designer. The Designer shall take reasonable precautions to safeguard original or other materials provided by the Client. The Designer shall, however, not be liable for any damage to, or loss of any material provided by the Client, including artwork, photographs, or manuscripts, other than or on account of willful neglect or gross negligence of the Designer. Although Digiart Lab may recommend that the client utilize the services of various trades people, Digiart Lab shall have no liability for payment to these trades people, nor shall Digiart Lab have liability as a result of any services or product or materials by said trades people


● Payment of Fees. Fees are due & payable on the following schedule: 50% deposit, 50% upon completion. Payment in full is due before files are provided or printed materials are shipped out.


● Termination. Either party may terminate this Agreement upon giving written notice to the other as specified below. Upon termination the Designer may retain any initial payment & the Client shall pay the Designer for all hours expended on the Project, up to the date of termination, at the Designer’s standard rates together with all other amounts due hereunder.


● Refunds. Once a project has been designed in full according to the agreed upon project, no refunds are given after design has been approved. If more than the agreed upon number of layouts is provided along with revisions no deposit is refunded. If print color is poor, your order will be reprinted for you at no cost. Refunds for shipping & printing are not given.


● Timelines. After deposit is given & project has been outlined, we will provide you will an estimated turnaround time. For any designs this turnaround time is from the date we have ALL CONTENT FROM YOU. Without content from you, the design job can not be fully understood or planned out. If you decide to take a break from the project without informing Digiart Lab, and then pop back up a month later, we can not guarantee you will still be first in line for design work. We will do out best to work you back into the schedule as time permits. Clients that disappear longer than 2 months, the project will be cancelled.


● Changes to Policy. We may make changes to this Policy from time to time. We will notify you of substantial changes to this Policy either by posting a prominent announcement on our site and/or by sending a message to the e-mail address you have provided to us that is contained within your user settings.


RECAP:

ESTIMATES ARE GOOD FOR 30 DAYS only.
NO Digiart Lab graphics are available for use without written permission.
NO Digiart Lab graphics may be used by any other designers.
NO Digiart Lab graphics are free for commercial use without written permission.
DEPOSITS (50%) ARE NON REFUNDABLE IF WORK DESCRIBED IN ESTIMATE HAS BEEN COMPLETED.
These policies are NON-NEGOTIABLE and apply to all jobs.
Policies apply to each and every job with Digiart Lab